Yes, but don’t worry. The water that we use has been purified and all dissolved solids removed. Impurities within tap water is what would normally cause streaking, so provided all the dirt is removed from the window it will dry perfectly clear.
We have public liability insurance to cover any damage. However we are very careful and have never had to claim on this insurance.
No , most of our customers are out at work when we come , we will text the evening before to remind you to leave the gate unlocked and will leave a payment slip if you are not signed up to automatic payments.
Prepayment – We are happy for you to prepay in advance to save having to sort payments each time, 10% discount applies if you pay for six cleans or more in advance.
Standing order – Ask for details but very easy to set up.
Yes, most of the time as long as they can be seen from the ground then we can usually clean them using our long reach poles.
Yes, our long reach poles allow us to clean unto 4/5 storeys safely from the ground.
Usually we can yes, depending on any obstacles not letting us stand far enough back to get the angle.
If we have time to fit it in then we are happy to do one off cleans , the price will be double the cost of a 4 weekly clean as a one off/first clean takes much longer than a regular clean .
Yes, we offer automatic payments through GoCardless, the payment is not taken on a set date but comes out 3 to 5 days after your clean has been done , you will receive an email before payment is taken and can login to check payment dates, you will also be covered by the direct debit guarantee.